Dear Valued Customers,
Due to a significant increase in order volume, scarcity of raw materials, and reduced staff due to social distancing. Some orders are taking longer to create than our pre-COVID-19 timelines.
We have had to reduce our staff and put the safety of our employees as a priority. Our staff is unable to do this work from home due to the hands-on nature of what we do. Reducing our staff means that responses to your inquiries may take longer, and order processing may take slightly longer as well.
If you place an order through our online store after reading this message, the order will be processed in the week of November 8th 2020 (Mock-up included). You will be guaranteed to receive the order by Christmas day 2020.
We ask for your understanding and patience as we do our part to limit the spread of the virus. We are all working very hard on a daily basis to fulfill all of your orders.